Can you introduce yourself and tell us about Hand Up Peoria Inc.?
My name is Pam Wiley, and I’m the founder of Hand Up Peoria Inc. I started this organization about six years ago, around 2020, just before the pandemic. At the time, I was dealing with dental issues and struggling to find food I could eat. When I visited food pantries, I realized many of the foods available didn’t meet my needs, and I saw that others in my community were experiencing the same thing.
That’s what inspired me to start Hand Up Peoria Inc. In the beginning, I operated out of my van, collecting food from different sources and distributing it myself.
Why is this work so important to you?
This work is part of my life now. I wake up thinking about it every day. It keeps me active, but more importantly, it keeps me connected to people. What really motivated me was seeing gaps in other systems. Especially for people without IDs or those who feel too proud or ashamed to ask for help.
At Hand Up Peoria Inc., we don’t require identification. Some people need support without feeling judged.
Tell us about your connection to the community.
I’ve lived in this area for 65 years, and it’s considered a food desert. I know the people here, and many of them know me. This community is like family.
My background is in cosmetology. I’m an instructor, but right now, food is my passion. Since being at the Wraparound Center, we’ve expanded beyond just food. We now offer diapers, pet food, hygiene items, and even supplies for teachers.
Where do you get your resources?
I source food from several places. I regularly pick up from Midwest Food Bank and receive deliveries from organizations across Illinois. I also get weekly shipments of bread and other items. It takes a lot of work, checking websites, placing orders, and coordinating pickups, but it’s worth it to keep the shelves stocked.
Why did you choose to operate out of the Wraparound Center?
Through a mentorship program with Catholic Charities, I was connected to this space. I started small, just one room, and have grown into multiple spaces here.
Being here allows me to connect directly with students and families. I saw a need for snacks, hygiene products, and basic items, and I wanted to be part of meeting those needs.
Can you clarify your relationship with Peoria Public Schools?
Hand Up Peoria Inc. is separate from Peoria Public Schools. I’m the CEO of my own nonprofit, with a board and volunteers. No one here is paid; everyone volunteers.
People must understand that donations don’t come from tax dollars or the school. Everything is independently sourced and distributed.
What needs are you seeing right now?
One of the biggest needs is transportation. Many of my clients walk, and I often provide large amounts of food, sometimes up to 75 pounds. That’s hard to carry, especially when it’s hot or in the winter.
We need new wagons, reusable bags, and new suitcases, along with bus passes, to help people get their items home.
What impact has this work had on you?
The most rewarding part is the kids. Seeing the babies come in excited, grabbing snacks or diapers, means everything to me. They know who I am, and they feel comfortable here.
I like being that “mom” or “grandma” figure in the space. That’s something our communities need more of.
What are your goals moving forward?
I want to grow, but with the right people, those who truly care about the mission. If I bring on staff, I want them to have the same heart for the community.
How can people support Hand Up Peoria Inc?
Spread the word. If you know someone in need, connect them to us. Donations help, of course, but bringing people to us so we can help them directly is even more meaningful.
Or you can visit the Wrapround Center Webpage and donate!
How can someone access your services?
They can call or come by. We’re here to help.